Privacy Policy

Brand Information

Brand Name: Urban Purple

Managing Director / Owner: Ms. Paromita Das

Urban Purple is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

• Personal Information: name, email, phone, shipping & billing address.
• Payment Information: transactions via PayU.
• Usage & Analytics Data: cookies, IP, device info, browsing history.
• Tracking / Marketing Data: if opted-in, for promotions and remarketing.

Cookies & Tracking

• Website uses cookies to enhance experience and analyze trends.
• Google reCAPTCHA protects forms.
• Site is protected by reCAPTCHA and Google Privacy Policy and Terms apply.
• Users may disable cookies in browser settings.

How We Use Your Information

• Process and fulfill orders.
• Communicate updates and promotions.
• Improve website and services.
• Comply with legal obligations.

Disclosure & Sharing

• We do not sell personal info.
• Shared only with payment processors, shipping partners, analytics/marketing services (if opted in).

Data Security

• SSL encryption and secure servers.
• Industry-standard protocols to protect data.

Refund, Return & Cancellation Policy

• Returns accepted within 7 days for unused, unwashed, original packaging with tags.
• Returns allowed for defects, wrong size, or damaged products.
• Refunds processed within 5–7 business days to original payment method.
• Exchanges available post-inspection.
• Orders can be cancelled before dispatch.
• Shipping charges depend on product; return shipping for defects borne by Urban Purple.

Terms & Conditions

• Urban Purple is a 100% Cotton Kurti brand, established 2013, Bangalore.
• By using the site or purchasing, you agree to terms.
• Product listings and prices may change.
• Payments via PayU (cards, UPI, net banking, wallets).
• Delivery: 3–7 business days, India only; shipping partners include Bluedart, Delhivery, DTDC.
• All content is proprietary.
• Limitation of Liability: no liability for indirect or consequential damages; delays outside our control.
• Governing Law: Indian law; courts in Bangalore, Karnataka.

Contact Information